Privacy policy

This Privacy Policy describes how Vatsal (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Shopify store.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Examples of personal information collected include your web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order Information: Examples of personal information collected include your name, billing address, shipping address, payment information (including credit card numbers handled securely via encrypted third-party processors), email address, and phone number.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

Specifically, we use this information to:

  • Fulfill any orders placed through the Site (including arranging for shipping, and providing you with invoices and/or order confirmations).

  • Communicate with you directly via our official email channel (carevatsal@gmail.com).

  • Screen our orders for potential risk or fraud.

3. SHARING PERSONAL INFORMATION WITH THIRD PARTIES

Because Vatsal operates on a global dropshipping framework, we must share your Personal Information with trusted third parties to help us fulfill transactions and run our store:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Suppliers and Logistics Providers: To ship your package, your shipping name, address, and phone number are securely shared with our third-party fulfillment centers, global suppliers, and international/local courier partners so your items can be dispatched directly to your doorstep.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. DATA SECURITY & ENCRYPTION

The security of your personal data is vital to us. All payment processing on Vatsal is conducted through Shopify's secure, highly encrypted payment gateways. We do not store or have direct access to your raw credit card numbers.

While no method of transmission over the Internet or electronic storage is 100% secure, we follow all industry standard security protocols to ensure your data stays private and safe.

5. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

 

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our operational practices or for other operational, legal, or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

  • Email: carevatsal@gmail.com