Contact information

CONTACT US

Welcome to Vatsal! We are here to help you with any questions regarding our maternity collections, baby essentials, body-shaping apparel, or your recent orders.

To ensure the fastest possible response, please review our support guidelines below before reaching out.

📧 Email Support (Recommended)

For order inquiries, tracking updates, size exchanges, or return requests, please drop us a line at our official help desk:

Email: carevatsal@gmail.com
Response Time: We actively monitor our inbox and aim to reply to all queries within 24 to 48 hours (excluding Sundays and public holidays).

📝 Before You Message Us...

To help our team resolve your query on the very first reply, please make sure your email includes:

Your Order ID Number (e.g., #Vatsal1001) sent to you in your confirmation email.
The Full Name and Email Address used to place the checkout order.
A clear description or clear photos of the item if you are reaching out regarding a size change or damage assessment.

⏱️ Frequently Asked Support Questions

"Where is my package?" Please check your tracking link sent via email. Since we source our goods directly from specialized global manufacturing hubs to provide curated pricing, delivery typically takes 7 to 15 business days.
"Why did I only receive part of my order?" If you ordered multiple items, they may be dispatched from different supplier warehouses. The rest of your order is completely safe and currently in transit!
"How do I initiate a 7-day return?" Simply write to us at the email above with your Order ID. Please note that for standard returns, original delivery charges and supplier restocking fees are applicable and will be deducted from your final refund amount.

🏢 Business Information